3CX Small Business Edition - 4 Simultaneous Calls

• The Web based interface makes phone system configuration & management a breeze. No need to learn an obscure, archaic phone system interface or pay for the phone system supplier to make configuration changes.

• To add an extension, click the add button and specify user details. Plug in an additional SIP phone, specify authentication details and you are done! Users can hot desk simply by taking their phone and plugging it into any network point (which can be shared with the PC). No need to reconfigure the phone system or phone wiring when an employee moves office!

• The manage extensions screen shows the list of phone system users. Click on an extension to change user details or add voice mail. Voice mail can be configured to be delivered via e-mail, allowing you to deliver unified communications to all employees.

• You can monitor phone system status, including which extensions are busy, which PSTN lines are busy, status of services and more from a web browser from anywhere in the network OR using the 3CX VOIP client.

• 3CX Phone System does not require you to use a VOIP Service provider – you can continue to make and receive calls on your existing phone lines with a VOIP Gateway. There are numerous VOIP Gateway types and brands and most of them are relatively inexpensive. A 4-port analog VOIP gateway is available for a few hundred dollars, whereas a VOIP Gateway supporting one or more E1/T1 connections starts at $3,000. Use any quality brand – 3CX will never lock you into a particular gateway brand.

• The 3CX VOIP Client is a small Windows application that allows you to make and receive calls via your desktop phone or using a headset connected directly to your computer. You can see the extension numbers of other users and whether they are available to take calls. Important is that you can use the 3CX VOIP client without having to use the head-set: you can continue to use your desk based phone if you prefer.The 3CX VOIP client ships with all editions of 3CX Phone System, including the Free edition. However, in the Small Business, Pro and Enterprise editions, the 3CX VOIP client allows you to see the presence of other users on the phone system. In the FREE edition, other extensions appear greyed out.

• Whilst a VOIP provider is not required, you can save on call costs by making particular calls via a VOIP provider. For example, create a rule to route calls to branch offices via the WAN or a low cost VOIP provider.

• Via the line management screen, you can quickly make changes to your line configuration. For example, if you wish to route a particular inbound number to a different extension number or mailbox, just click on the line number in question and change its settings. The changes will take effect immediately.

• Windows 2000, XP, 2003 Server, 2008 Server or Vista
• Minimum 1GHZ and 512mb of RAM
• SIP based software or hardware (VoIP Phones)
• To connect PSTN Lines a VoIP Gateway is required

• Personal Call History
• Call Logging
• Call Reporting
• Blind Call Transfer
• Attended Call Transfer
• Call Forward on Busy
• Call Forward on No Answer
• Call Parking
• Call Routing (DID)
• Caller ID
• Conference Calling
• Auto Attendant / Digital Receptionist
• Voice Mail
• Music on Hold
• Ring Groups
• Hunt Groups
• MWI - Message Waiting Indicator
• Call Queueing
• BLF Status Updates
• E-mail & live chat support

• Web-based management console
• Real time web-based system status
• Integrated web server, no web server required
• Phone provisioning
  

• Public SIP ID for extensions
• Supports Exchange 2007 UM
• Branch Office Integration
• Sends voice mail via email
• Fax
• 3CX bridge: connect branch offices
• Call recording
• Remote configuration of extension options

• Compact Windows system tray applet
• Included mini VPN – firewall friendly
• Shows status of other extensions
• Shows incoming calls
• Shows caller ID
• Shows personal call history
• Ability to place calls
• Ability to divert calls to voice mail
• Ability to transfer calls
• TAPI driver for integration with Outlook
• Shows callers in queue

• Supports SIP hardware phones
• Supports SIP software phones
• Supports popular SIP VOIP Gateways
• Supports popular SIP VOIP Providers
• SIP Trunking support

• Integrated enterprise database (PostgreSQL)
• Ability to run on a Virtual Machine
• Restore and backup to compressed XML file
• High performance web server (Apache)
• Supports Windows clustering
  

• G729
• G711 (a law and u law)
• GSM
• Speex
• Iblc

The 3CX Upgrade insurance package entitles you to free updates of 3CX Phone System for one year. This includes patches as well as new versions (eg. 6 to 7). Without the upgrade insurance package you are only entitled to software updates for a period of 30 days from activation of the software. You can purchase an upgrade insurance package within 30 days of ACTIVATION of the main license. If you do not purchase an upgrade insurance package and wish to upgrade to the latest version once a new version is released, you will have to buy a version upgrade at 60% of the full version price. You can order a 3CX Upgrade insurance as an option with your PBX package.

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