Response Point and the Static IP Addresses

Microsoft Response Point works on DHCP Inform and DHCP ACK. That is how the base unit detects the phones and vice versa. If either of these is assigned a static IP, the auto detection procedure stops working. The phones cannot connect to the base unit and the PBX becomes unusable.

Although we have an option to set a static IP Address into base unit as well as in the phone setup, it is not recommended. In other words, Microsoft Response Point does not work with Static IP Addresses. Please do not try assigning one.

There is a way around if you have a *better quality* DHCP server. You may be able to assign IP Addresses based on the MAC addresses also known as “Force IP-Mac Mapping”. This will virtually assign static IPs to the base units and all the phones. This is the best way to assign static IP Addresses to Microsoft Response Point. Of the record, you do not really need static IPs on the system. It works just great with or without static IP Address.

In case you want to play with phone settings, the admin password for IP Phone 310 is 0000.

Any further questioned can be sent to support@cigear.com.