Response Point – SIP Trunks/ITSPs/Service Providers/VoIP Configuration

Microsoft has shortlisted some of the Internet Telephony Service Providers (ITSPs) to be included into the Microsoft Response Point administrator application. These companies may not be available in your area. In which case you can setup another ITSP providing services in your area. The Response Point system uses a standard SIP based trunk configuration which allows you to configure any ITSP providing you the SIP...

Syspine Unit with No DHCP Server requires Security Gateway

If you do not have a DHCP Server in your installation location, you need to get the Security Gateway card for the Syspine base unit. This allows you the VPN, Router functionality and the DHCP Server. Security gateway features include: * WAN Interface 10/100 Mbps auto-sensing (1 RJ45 connector) * Features DHCP server with NAT * Static/PPPoE/DHCP for broadband type selection * Support up to 20 VPN connections...

External Access for voicemail, outbound dialling and Receptionist Bypass

Microsoft Response Point software with Service pack 1 gives you the ability to access your office from outside without any problems. Most of these features are based on the Caller ID. Voicemail: You dial the office phone number, and say “Voicemail” or dial 886. Bypass Receptionist: You can redirect callers based on their caller id or phone number. For example, if your wife calls in, you don’t want her to go to...

SP1 Upgrade – expected problems

Microsoft Response Point Service Pack 1 is very easy to install. However, sometimes on some of the computers you may have problem upgrading or even accessing the response point. This happens very rarely. A couple of issues that we have seen so far are: During or after MSRP SP1 upgrade, Administrator application gives you a scripting error shown in the image below. It will not let you complete the upgrade or access...

About Microsoft Response Point SP1

Microsoft Response Point Service Pack one was officially launched on July 8, 2008. It is available free of cost to everyone. The only requirement is the free online registration or windows live id (MSN/Hotmail). Main features of Service Pack 1 (SP1) include: •    SIP Trunk Facility •    a better and exportable call log •    Firmware Upgrade utility from admin interface. When SP1 was released, Syspine...