A blog on VoIP Phones, VoIP Phone Systems & VoIP Phone Equipment.

3CX launches Version 7.1 – includes Personal Phone Assistant

3CX just announced the release of Version 7.1 of their software phone system for Windows. The main feature with v7.1 is the inclusion of 3CX Personal Phone Assistant for ALL users. 3CX Phone System for Windows 7.1 includes 3CX Assistant, a desktop utility that drastically improves phone usability and user productivity. 3CX Assistant offers extension users an easy way to transfer, divert, launch or park calls –...

Recommended Headsets for Aastra IP Phones

I’m writing this in part with selfish motives since we get asked this question several times per week both by users of Aastra’s SIP standard IP Phones as well as by users of Aastra Response Point IP Phones. Hopefully, this information will make it easier for users to find a headset to work with their Aastra IP Phones. The source of this list is Aastra Telecom Inc. The general headset requirement for...

Cisco validates telepresence. Lifesize capitalizes on it!

Given the depressed economic climate and global climate change in general, any technology that can help improve business communication, enhance productivity, cut costs, reduce travel and reduce an organization’s carbon footprint is something worth talking about and more importantly worth investing in. Telepresence and HD Video Communication happens to be such a technology. I recently came across this article...

What’s the big deal about Response Point?

It has been about 15 months since we first started offering Microsoft Response Point phone systems so I thought it would be a good idea to reflect on Response Point’s strengths, weaknesses and positioning in the small business phone system market. I’ll start with a brief history of Response Point: Intro to RP Response Point was designed with the purpose of creating a small business phone system that...

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