3CX launches Version 7.1 – includes Personal Phone Assistant

3CX just announced the release of Version 7.1 of their software phone system for Windows. The main feature with v7.1 is the inclusion of 3CX Personal Phone Assistant for ALL users.

3CX Phone System for Windows 7.1 includes 3CX Assistant, a desktop utility that drastically improves phone usability and user productivity. 3CX Assistant offers extension users an easy way to transfer, divert, launch or park calls – via “drag and drop” rather then via a cryptic phone interface. In addition 3CX Assistant offers unified communications features such as extension status (presence) of other users and Call Queue information. It works in tandem with existing IP phones, soft phones and analog phones!

3CX Assistant features at a glance:

• Transfer, Divert or Park calls with a mouse click or via “Drag and Drop”
• See status of other extensions and avoid “Telephone Tag”
• Notification upon receiving a new voice mail message
• View number of callers in a Queue
• Pick – up calls waiting in the Queue
• See which agents are logged on or on a call
• Login/Logout to/from Queues
• Set user status to away/available

To get your 3CX license, go to our 3CX product page