7 ways a Small Business can benefit from VoIP

Are you an entrepreneur? a small business owner? Are you considering replacing your analog or legacy phone system with VoIP? Perhaps you have heard about VoIP but are unsure if it is right for you. This article will help explain why a VoIP Phone System is inevitable choice for a small business. Although small businesses can get numerous benefits from using an appropriate VoIP Phone System. Here we have listed the 7...

3CX Call Center Edition Module Features

Would you like to know the secret of all successful businesses? They listen to their customers. If you want to retain your existing customers as well as increase your customer base, then you must provide excellent customer service with the help of an efficient call center system with well-trained customer service representatives. The most efficient and economical way to add call center features to the customer...

What is a Session Border Controller and how it is different from VoIP Gateway?

Session Border Controller Before I start explaining what is a Session Border Controller, let me first explain the architecture of a typical VoIP network, which will help you visualize and understand the purpose and functionality of SBC easily. In a typical company, each employee has an extension on his/her desk connected to an IP PBX or phone system. The phone system may be connected to the outside world using a...

How to choose best VoIP Wireless Phone for business or personal use?

Choosing the best VoIP wireless phone There are many suitable VoIP Wireless phone solutions available depending on scale, coverage and environment involved. Before choosing a VoIP Wireless Phone, it is a good idea to define your requirements. Here are some good questions to ask yourself: - Who will be using the VoIP Wireless phone? - Where will they be using it? - What times of day and for how long will it be...

3CX Phone System for Windows Review: What’s the fuss all about?

Introduction to 3CX Phone System for Windows 3CX is a software based communication solution that runs on Microsoft Windows. It is designed to replace the traditional hardware PBX or phone system. This award winning technology raises the bar for what you would expect from your phone system. Technology behind 3CX Phone System for Windows The technology used in 3CX is based on the popular SIP standard. This means it...