Changing LCD Panel and Ventilation Plate orientation on Syspine

The LCD Panel and the ventilation plate on Syspine unit are removable and adjustable. It is helpful when placing the unit on a wall or in another direction. The LCD Panel on Syspine base unit can be detached by pressing the button on the right hand side. Once taken out, you can flip it and put it back in the same slot. You should be able to hear two clicks when it is properly adjusted. For the ventilation plate on...

Response Point – SIP Trunks/ITSPs/Service Providers/VoIP Configuration

Microsoft has shortlisted some of the Internet Telephony Service Providers (ITSPs) to be included into the Microsoft Response Point administrator application. These companies may not be available in your area. In which case you can setup another ITSP providing services in your area. The Response Point system uses a standard SIP based trunk configuration which allows you to configure any ITSP providing you the SIP...

Fax Line Sharing device

Many small businesses do not need a dedicated fax line. By sharing a fax line that is otherwise rarely used, businesses can save money and potentially reduce the number of PSTN lines required for voice calls. One less line can translate into a savings of $400 to $600 per year! CI Gear is now offering a line sharing product called “The Stick” which enables you to connect the fax line into one of the...

SP1 Installation Issues

Installation issues related to Microsoft Response Point SP1 will be listed here. You may like to post a comment or send your questions to support @ cigear.com.

Welcome to the Support Blog

CI Gear welcomes you to its Support Blog Site. Please explore the site for useful information such as technical solutions, new product/feature announcements, and other cool stuff. To browse topics under a specific category, click the appropriate link under the categories section and only relevant articles will appear. You can also search for your topic of interest in the search box in the top banner area. If you...