Aastra releases RP to SIP conversion firmware for Aastralink RP phones

Aastra released an RP to SIP conversion firmware today. This is designed to help customers of AastraLink RP phones to re-use their existing phones with standard SIP based phone systems and soft switches. The Aastralink RP phones were originally designed to work only with Microsoft Response Point phone systems including the Aastralink Pro RP system. Since the fate of Response...

3CX launches Version 7.1 – includes Personal Phone Assistant

3CX just announced the release of Version 7.1 of their software phone system for Windows. The main feature with v7.1 is the inclusion of 3CX Personal Phone Assistant for ALL users. 3CX Phone System for Windows 7.1 includes 3CX Assistant, a desktop utility that drastically improves phone usability and user productivity. 3CX Assistant offers extension users an easy way to...

What’s the big deal about Response Point?

It has been about 15 months since we first started offering Microsoft Response Point phone systems so I thought it would be a good idea to reflect on Response Point’s strengths, weaknesses and positioning in the small business phone system market. I’ll start with a brief history of Response Point: Intro to RP Response Point was designed with the purpose of creating a...

Microsoft releases Service Pack 2 for Microsoft Response Point 1.0

Microsoft released SP2 for Microsoft Response Point today. The New Feature of MSRP SP2 are listed below: Intercom: Make 2-way intercom calls or send 1-way pages to individuals or groups using the intercom system. Customizable After-Hours Schedule: Schedule the Automated Receptionist to handle calls afterhours, on holidays, and during business closures. VPN Access: Enable VPN...

SOHO | SME Conference and Expo

We’ve had an extremely busy first half of October. CI Gear hosted Syspine booths at the SOHO | SME Conference and Expo events in Toronto on October 1, 2008 and in Vancouver on October 15, 2008. These events were aimed at increasing awareness and generating leads from within the small business community. The turnout was quite promising with enough booth traffic to keep us...