What’s the big deal about Response Point?

It has been about 15 months since we first started offering Microsoft Response Point phone systems so I thought it would be a good idea to reflect on Response Point’s strengths, weaknesses and positioning in the small business phone system market. I’ll start with a brief history of Response Point: Intro to RP Response Point was designed with the purpose of creating a...

Microsoft releases Service Pack 2 for Microsoft Response Point 1.0

Microsoft released SP2 for Microsoft Response Point today. The New Feature of MSRP SP2 are listed below: Intercom: Make 2-way intercom calls or send 1-way pages to individuals or groups using the intercom system. Customizable After-Hours Schedule: Schedule the Automated Receptionist to handle calls afterhours, on holidays, and during business closures. VPN Access: Enable VPN...