The
Office Pro Plus IP PBX
is designed to fit into the SMB, Enterprise and Corporate market space
where companies are looking for those extra features crucial to their
operations. The Office Pro Plus license includes everything offered by
the Office Pro license PLUS
System Initiated Call Recording and call centre features such as
Call Listen In,
Call Barge In and
Call Whisper (teaching mode). Additional features for reporting include the ability to use the
SOAP CDR mechanism
for extraction of CDRs from the PBX, this will allow companies to
compile data from the IP PBX that is vital to cost and time management.
pbxnsip is extremely versatile
and can be installed on a variety of operating systems including
Windows, Linux, FreeBSD, and Macintosh.
In
this day and age, companies require the option to record calls. The
Office Pro PLUS IP PBX includes 'System Initiated Call Recording' and
'User Initiated Call Recording'. This means the system can be
configured to automatically record calls, recordings can be carried
under a group of extensions, an Agent Group (ACD), Hunt Group, internal
and external calls or individual extensions. A User can still initiate
their own recording manually.
- Barge
In - used within a contact centre environment where a supervisor could
interrupt a call or a secretary can inform the boss he needs to leave
for a meeting.
- Listen In - for monitoring agents in a contact centre environment
- Whisper or Teach Mode - used to teach agents what to say in a contact centre environment
The
CDR Mechanism is designed to send each and every Call Data Record (CDR)
out to a third party application web server. From here the data can be
imported into a database of your choice and reports carried out on data.
With the Office Pro PLUS IP PBX, your company benefits from unlimited features such as :
- Auto Attendants
- Hunt Groups
- Agent or ACD Groups
- Conference Rooms
- Service Flags
- Paging
- IVR Nodes
- Calling Cards
With
the Office Pro IP PBX you benefit from SIPS - known as Secure SIP. This
mean the packets of information and media streams between the phone and
the IP PBX are fully encrypted, just like your web browser when you
connect your online bank.
With
the possibility to connect to many different devices or Unified
Communications (UC), your Office Pro IP PBX includes unlimited trunks.
A trunk is used to connect to PSTN Gateways, ITSP SIP trunks, other IP
PBX deployments and a range of Microsoft products.
The
Office Pro IP PBX maybe configured so your cell/mobile phone is
configured to your extension. Once configured, the PBX treats the cell
phone in the same way as an extension such as a desk phone. Never miss
a call, as the PBX calls your cell phone at the same time as the desk
phone rings.
Feature Comparison
|
|
|
|
Multiple Operating System Support |
x |
x |
x |
Plug and Play (PNP)- Polycom, Snom, Cisco, Aastra |
x |
x |
x |
Hunt Groups |
x |
x |
x |
Auto Attendants |
x |
x |
x |
pbxnsip Agent Console (PAC) |
x |
x |
x |
Hot Desking |
x |
x |
x |
Voicemail (Mailbox) |
x |
x |
x |
Voicemail to Email |
x |
x |
x |
Call Cell on New Voicemail |
x |
x |
x |
Email on Missed Call |
x |
x |
x |
Call Forward on Busy (BLF) |
x |
x |
x |
Call Forward on No Answer |
x |
x |
x |
Call Forking To Cell Phone |
x |
x |
x |
Call Logging |
x |
x |
x |
Blind Call Transfer |
x |
x |
x |
Attended Call Transfer |
x |
x |
x |
Call Routing (DID) |
x |
x |
x |
Caller ID |
x |
x |
x |
Call Park/Pickup |
x |
x |
x |
Call Return |
x |
x |
x |
Call Redial |
x |
x |
x |
Call Screening |
x |
x |
x |
Block Caller ID |
x |
x |
x |
Block Anonymous Calls |
x |
x |
x |
Add White List / Black List Address book |
x |
x |
x |
Do not Disturb (DND) |
x |
x |
x |
Upload Picture |
x |
x |
x |
Busy Lamp Fields |
x |
x |
x |
Address Book |
x |
x |
x |
Music on Hold (MOH) - Wave File/ RTP Stream/Input |
x |
x |
x |
Built in TFTP Server |
x |
x |
x |
Built in Time Server (NTP) |
x |
x |
x |
UDP/TCP SIP Support |
x |
x |
x |
IPv6 Support |
x |
x |
x |
T.38 Fax Relay Support |
x |
x |
x |
G.711/G.726/GSM/G.722 Support |
x |
x |
x |
Multiple Trunk Type Support |
x |
x |
x |
Trunks |
2 |
Unlimited |
Unlimited |
Dial Plans |
2 |
Unlimited |
Unlimited |
Shared (co) Lines (Snom only) |
10 |
Unlimited |
Unlimited |
User (Adhoc) Recording |
|
x |
x |
Microsoft Exchange Support |
|
x |
x |
Service Flags - Time of Day Routing |
|
x |
x |
IVR Nodes - Customize Call Flows |
|
x |
x |
Calling Card (DISA) with Call Back |
|
x |
x |
Wake up Calls |
|
x |
x |
Conference Rooms - Adhoc and Scheduled |
|
x |
x |
Email Conference Invites |
|
x |
x |
3 Way Calling |
|
x |
x |
Paging Groups |
|
x |
x |
Multicast Support |
|
x |
x |
Multicast Paging and PNP Support |
|
x |
x |
Intercom Support |
|
x |
x |
Access Lists for Restricted Remote Access |
|
x |
x |
Certificates- TLS/SRTP/https |
|
x |
x |
SRTP Support |
|
x |
x |
SOAP CDR Mechanism |
|
x |
x |
Call Detail Records (CDRs) |
|
x |
x |
Daily Email Reports |
|
x |
x |
Full System Logging |
|
x |
x |
SNMP Monitoring Support |
|
x |
x |
Backup/Restore of Configuration Files |
|
x |
x |
Session Border Controller |
|
x |
x |
Multiple Domain (Tenant) Support |
|
x |
x |
Multiple NIC Support |
|
x |
x |
Multiple Phone Registrations |
|
x |
x |
Bilingual Language Support |
|
x |
x |
Branding - Change Appearance/White Label |
|
|
x |
Full System Call Recording |
|
|
x |
Agent Groups (ACD) |
|
|
x |
Agent Login/Logout |
|
|
x |
ACD Music on Hold (MOH) |
|
|
x |
ACD Status Reporting |
|
|
x |
ACD Live Status Reporting |
|
|
x |
ACD Short Message Service (SMS) to IP Phones |
|
|
x |
ACD Agent Manager |
|
|
x |
ACD Supervisor Monitoring |
|
|
x |
ACD SOAP Status Mechanism |
|
|
x |
ACD SOAP Agent Available - use with Predictive Dialler |
|
|
x |
ACD Agent Call Connect |
|
|
x |
Barge In on Call |
|
|
x |
Listen to Call |
|
|
x |
Whisper (Teach Mode) |
|
|
x |
SOAP (API) Support |
|
|
x |
3rd Party Billing Support |
|
|
x |
