Why choose PrettyMay Skype PBX systems?
A Skype PBX Phone System with small price, also saves your money.
- Low Cost, no monthly fee, no extra hardware required.
- Rich Features, voicmail, auto-attendant, IVR, call route, call recording, and much more.
- Using Skype, your employees use Skype to receive incoming calls, and make outgoing calls in anywhere,
it will be very flexible for multi-location offices inegration or home agents.
- Skype Business Solutions, Bring Skype into your business environment, save money at the same time.
- Easy Set Up, unlike other telephone systems, PMCCS is easy to install, saving you time and money;
you can even do it yourself. And with its easily configured settings, moving employees or changing the way your phone system handles calls is a snap.
- Flexible Growth, PMCCS allows you to set up to 500 extensions as your businesses grow.
How does PMCCS handle incoming calls?
Your
customers contact you by calling your SkypeID or SkypeIn number, Our
Skype PBX phone systems automatically answers the call, and lead the
caller into the built-in IVR system, then transfer the call to the
appropriate agent/staff depend on the button the caller pressed.
Besides, with one SkypeIn number, you will have up to 30 simultaneous Skype or SkypeIn lines supported in PMCCS.
How to make outgoing calls through PMCCS?
Your
employees dial into PMCCS by their Skype account or any phone, after
identified by PMCCS, they will allow to input the phone number they
want to call, then PMCCS will make the outgoing calls for them, and
they don't need to have Skype Credit balance on their own Skype account.
License comparison
Three differences between the Standard Plus and Professional Plus license:
1) Up to 5 agents/operators can be used in Standard Plus license, unlimited for Professional Plus license.
2) Call Personalization feature is ONLY available in Professional Plus license.
3) Call conference room feature is ONLY available in Professional Plus license
Plus Licenses also include PrettyMay Agent Assistant for Skype (PMAAS) - Easy Call Control from your desktop!
The
PrettyMay Agent Assistant for Skype (PMAAS) is a compact utility which
allows your agents/managers to easily manage your extension with a few
mouse clicks, rather than via DTMF tones and limited Skype interface.
PMAAS is NOT the software to replace Skype for your agents to
make/answer calls, but a small Skype plug in that need to run together
with agent's Skype on a Windows PC.
Features
Easy Call Transfer
When
on a call, your agents can transfer a call to any other agents with a
few mouse clicks, no need to learn the other agent’s extension number.
Agent Status (Presence)
The status of the other agents are shown, allowing you to avoid
unnecessary calls or call transfers to colleagues.
Call monitoring
As a manager, you can view all inbound/outbound calls in the system.
Queue monitoring
View the status of queues that you are a member of. You will
see callers waiting in the queue and be able to take a call from the queue.
Direct dial out
Easy
to make an outbound call, enter a number with your number pad, call
will be connected through PrettyMay outbound call center.
