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Nov 20 2008

Elastix Workshop and Presentation in Toronto

Category: Asteriskkashan @ 10:25 pm

Jose Landivar, one of the founders of Elastix will be hosting a workshop and presentation on Wednesday, November 26th, 2008 in Toronto.

Elastix is an asterisk-based linux appliance that integrates the best tools available into a single, easy-to-use interface. It also adds its own set of utilities and allows for the creation of third party modules.

From 5pm to 7pm, Jose will be hosting a free “Getting Started” workshop on Elastix. Those interested in participating should bring a laptop capable of running vmware player and associated cables for power and networking.

From 7pm to 8pm, Jose will discuss how Elastix differs from other Asterisk-based distributions. He will also discuss the road map for the Elastix project.

Location

Committee Room 3
North York Civic Centre (in Mel Lastman Square)
5100 Yonge St.,
North York, ON
(Google map link)

See you there!

Kashan Chaudhry

CI Gear

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Nov 14 2008

High-Availability/Failover Asterisk clusters

Category: Asteriskkashan @ 9:36 am

If you use PRIs and are looking to create a reliable, fault tolerant, highly available system with Asterisk, the foneBRIDGE by Redfone is a solution worth looking into. The foneBRIDGE provides quick, reliable and robust T1/E1 fail-over allowing IT Managers and System Integrators to implement Asterisk in the most demanding of environments where downtime simply can not be tolerated. The foneBRIDGE is now available in a 1U Rack Mountable Enclosure that supports upto 8 T1/E1 interfaces.

High Availability

The general objective of deploying HA (High-Availability) in a server environment is to provide reliability, availability, and serviceability (RAS). In the traditional Asterisk implementation model, T1/E1 connectivity is provided by PCI based interface cards on a single server. In this scenario the systems overall integrity and availability is limited by the reliability of that single server. For many businesses, taking this gamble on a mission critical function such as voice is unacceptable.

As an externalized point of T1/E1 termination, the foneBRIDGE is decoupled from the single server limitation and when combined with the proper tool set can be implemented to provide rapid and automatic failover amongst a cluster of servers.

The most common tool set used to provide this functionality when paired with the foneBRIDGE and Asterisk is the ‘heartbeat’ tool from the Linux-HA project www.linux-ha.org. As the name employs, ‘heartbeat’ monitors the state of 2 or more nodes (servers) in an Asterisk cluster. If it detects a fault, for example when a primary node stops responding to the heartbeat messages it executes scripts that allow it to quickly failover to a secondary server. All of this is done transparently and without user intervention.

Rapid Recovery

With the foneBRIDGE, rapid failover and system recovery can occur in seconds, not minutes or hours. Through the foneBRIDGEs’ rapid re-configuration options, it can be programed on the fly through high availability tools to begin routing the TDM stream and calls to a secondary standby server in under one second. Add to that the short amount of time it takes the server to start Asterisk and clear circuit alarms and your stand-by server can be operational and handling calls in under 3 seconds, all transparently and without administrator intervention.

Uptime During Maintenance and Upgrades

Over are the days when it was necessary to bring down a server for patching or software upgrades. With foneBRIDGE, the server admin can manually failover to a back-up server and maintain the voice system operational while performing upgrades or patching on the primary server. This unique feature also lends itself nicely to the ability to failover to a server where production testing can be done on new code releases or features and in the event of a bug discovery or issue that may jeopardize the integrity of operations the system admin can easily fail back to a primary server with only seconds of downtime.

Scalability

With connectivity externalized, and placed on the Ethernet not tied to any PCI card or single server, adding additional T1/E1 capacity to an Asterisk implementation is simplified and can be realized with little or no downtime to operations.

For more information, visit the foneBRIDGE product page

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Nov 10 2008

Sangoma NetBorder Express VoIP Gateway

Category: Asterisk, Response Point, VARkashan @ 9:19 am

Last month, Sangoma launched the the NetBorder Express VoIP Gateway product line. NetBorder Express is a SIP to TDM Gateway on a card. It is a full-fledged VoIP Gateway to connect Legacy Networks to SIP and VoIP Networks.

NetBorder Express is a “ready to go” solution—much like an external gateway, but it also provides the flexibility of building your own gateway. It offers easy integration into your own application for installation, configuration and management, plus it can be installed in the same computer server.

Empowered by Sangoma’s NetBorder Express Software, NetBorder Express TDM to SIP Gateway Cards include G.168 Telco-Grade Echo Cancellation with 128 ms echo tails without call capacity reduction to provide optimum operating conditions for applications, such as Speech Recognition IVRs and International Toll Bypass. NetBorder Express cards also feature Sangoma’s award-winning field upgradeable crashproof firmware design.

NetBorder Express communicates with applications such as IP-PBXs, Speech Enabled IVRs, Conferencing Servers, Contact Center or Trunking Gateways directly with the ubiquitous SIP control protocol to reduce deployment time, complexity and cost for next generation network application deployments.

Available in one to eight ports of T1/E1, NetBorder Express Gateway Cards are an excellent value for installations ranging anywhere from 24 to 240 simultaneous calls. For larger systems, several gateway cards can be combined in the same server to support up to 960 simultaneous calls. (Analog and ISDN BRI Gateway cards are coming soon.)

Platforms
For now, this solution is for Windows only. Compatibility testing is currently being finalized with a number of industry-leading Windows-based IP PBX application developers. Watch for the news as it is released for compatibility.

A port to Linux is also being worked on so that it will also be Asterisk and other linux application compatible for those of you who are most comfortable in that market, but an ETA for this project has not been finalized.

Check out the NetBorder Express products page.

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Nov 06 2008

Comparison between Astribank and PCI Cards

Category: Asterisk, VARkashan @ 4:35 pm

Asterisk Channel Banks are often overlooked when considering a solution for adding telephony interfaces to an open source telephony deployment. Astribank is a good example of a Channel Bank designed specifically for Asterisk. The Astribank offers an interesting alternative to PCI cards. Below is a comparison put together by Xorcom, the company behind the Astribank.

Category/Feature Astribank PCI Card Comments

Installation and Maintenance

Easy installation yes no USB connection vs. card assembly
Hot swappable yes no USB connection
Easy front panel access yes no
Unit status indicators yes no
Port status indicators yes no
Communications cabinet compatibility yes no Industrial grade 19” 1U rack mountable design
RJ11 and Telco connector yes no Either RJ11 or Telco. Astribank offers both for high density FXS installs

Versatility

Mixing digital & analog modules yes no
Fits any PC / Server yes no Half or full size vacant PCI slots needed for PCI solution
Input and output ports yes no For FXS modules
Simple unlimited scalability yes no Just add additional units. Not limited by PCI slots, no need to turn off the PC.
Message Waiting Indicator yes no MWI for analog telephones

Density

Slim 1U 19” chassis yes N/A
Realistic 1,000 ports support yes no Typically limited to 48 analog ports if the PC supports 2 full size PCI slots

For more information on Astribank products, check out our Astribank page.

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Nov 06 2008

Elastix ELX-3000 Appliance

Category: Asterisk, General, VARkashan @ 2:26 pm

CI Gear is pleased to announce that the Elastix ELX-3000 Appliance is now available. The ELX-3000 is a scalable Elastix appliance that will now join its smaller sibling, the ELX-025 to provide broader market appeal.

The ELX-3000 line has been produced by taking into consideration the different needs of a wide range of companies. It can cover needs that range from a few extensions up to 400 extensions. As a result, the line ELX-3000 is a good platform to grow with.

Elastix is an appliance software that integrates the best tools available for Asterisk-based PBXs into a single, easy-to-use interface. It also adds its own set of utilities and allows for the creation of third party modules to make it the best software package available for open source telephony.

The goals of Elastix are reliability, modularity and ease-of-use. These characteristics added to the strong reporting capabilities make it the best choice for implementing an Asterisk-based PBX.

For more information and pricing, visit the Elastix page at CI Gear.

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Nov 05 2008

OpenVox Telephony Cards

Category: Asterisk, VARkashan @ 6:19 pm

CI Gear is pleased to announce it is now an Authorized Distributor for OpenVox telephony hardware. OpenVox designs and manufactures a wide range of affordable analog and digital telephony cards that are fully compatible with leading open source telephony projects including Asterisk®, trixbox®, Elastix®, PBX in a Flash, AskoziaPBX®, Voyage-Linux.

Product Lines

A400 4-Port Analog Telephony Cards

A800 8-Port Analog Telephony Cards

A1200 12-Port Analog Telephony Cards

B-Series Digital BRI Cards

D-Series Digital T1/E1/J1 PRI Cards

Satisfaction Guarantee

OpenVox hardware products enjoy a 3-month “no questions asked” return policy! OpenVox hardware products are warranted for replacement for 5 years from the invoice date after being confirmed with quality defect.

Projects

OpenVox Sponsors the following projects:
AskoziaPBX Elastix Freeiris ISDN4BSD
PBX in a Flash trixbox Voyage-Linux

For more information on OpenVox products, please visit the CI Gear store at http://www.cigear.com/

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Oct 28 2008

Aastra: Response Point Maintenance Release

Category: General, Response Point, VARFarhan Sabir @ 12:48 pm

Aastra Telecom announces the availability of a maintenance software release for Aastra’s Response Point™ phones.

Maintenance release 2.1.1.118 for Aastra’s Response Point™ phones is now available on the AastraLink RP™ website. This release offers a number operational enhancements including:

  • Improved configuration options for the RP 6753i phone. Programming restrictions have been removed for the top two programmable keys to increase flexibility and configuration options
  • Improved interoperability with Response Point™ Service providers
  • A number of small fixes to software bugs based on both internal and external field reports

Please visit www.aastralinkrp.comand click on Software Downloads Area to obtain the new firmware.

AASTRA AND AASTRALINK RP ARE REGISTERED TRADEMARKS OF AASTRA TECHNOLOGIES LTD. MICROSOFT AND RESPONSE POINT ARE TRADEMARKS OF THE MICROSOFT GROUP OF COMPANIES IN THE UNITED STATES AND/OR OTHER COUNTRIES.

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Oct 22 2008

SOHO | SME Conference and Expo

Category: Response Point, VARkashan @ 4:40 pm

We’ve had an extremely busy first half of October. CI Gear hosted Syspine booths at the SOHO | SME Conference and Expo events in Toronto on October 1, 2008 and in Vancouver on October 15, 2008. These events were aimed at increasing awareness and generating leads from within the small business community.

The turnout was quite promising with enough booth traffic to keep us on our toes the whole day! Between the 2 events, almost 200 SOHO and Small Business leads were collected. We are actively following up on these leads and redirecting them to local VARs.

Thanks to all the VARs who participated both in the Toronto and Vancouver events. Your help in manning the booth and promoting Syspine is greatly appreciated.

Here’s are some pictures from the Toronto show:

SOHO-Toronto Oct 1 ,2008 Kashan and Tehseen clad in Syspine golf shirts posing for a quick shot before the opening of the floodgates!

SOHO-Toronto Oct 1 ,2008 Kashan and Tehseen clad in Syspine golf shirts posing for a quick shot before the opening of the floodgates!

SOHO Toronto Oct 1, 2008 - Farhan setting up a demo Syspine system

SOHO Toronto Oct 1, 2008 - Farhan setting up a demo Syspine system just before the show

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Oct 09 2008

Syspine Base Units - Security Gateway

Category: Response Point, VARkashan @ 5:44 pm

Since most Syspine deployments do not take advantage of the built-in Security Gateway, Syspine has decided to remove the Security Gateway from the default hardware configuration of Syspine Base Units. This decision has helped to bring down the price of Syspine hardware.

Syspine Base Units with integrated Security Gateway can be ordered on special request. If you have an ongoing need for the integrated Security Gateway, please inquire for pricing and availability.

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Oct 09 2008

Response Point Marketing Programs

Category: Response Point, VARkashan @ 1:32 pm

We are participating in a number of marketing programs aimed at lead generation. Here are some the events to look out for in the weeks to come:

SOHO / SME Expo - Toronto and Vancouver
We had a great event at the recent SOHO / SME Conference and Expo in Toronto on October 1st. Thanks to those partners who showed up to support us. We picked up some great leads and will be sharing these with our RP partners.

We are planning to be at the upcoming SOHO / SME Conference and Expo in Vancouver on October 15th. Let us know if you will be in the area and can stop by. We would love to see you there! For a free pass, visit: https://www.mysohoworld.com/sohosme/soho-sme.aspx?pincode=SOHO-CIGEAR

Calgary Extreme Office Technology Makeover Contest
CI Gear and Syspine are participating in the Calgary Extreme Office Technology Makeover contest in conjunction with one of our local partners in Calgary. Through this contest, one lucky small business will win a free Syspine phone system! Visit http://www.extremetechmakeover.ca/ for more details.

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