CI Gear Tech Blog: VoIP, UC, Response Point, Asterisk, 3CX

Aastra released an RP to SIP conversion firmware today. This is designed to help customers of AastraLink RP phones to re-use their existing phones with standard SIP based phone systems and soft switches.

The Aastralink RP phones were originally designed to work only with Microsoft Response Point phone systems including the Aastralink Pro RP system. Since the fate of Response Point is up in the air with Microsoft’s plans for further development on hold, some customers are looking for alternate solutions in case they outgrow RP or in case Microsoft decides to pull the plug on it.

This conversion release provides some investment protection for AastraLink RP customers since it helps simplify the upgrade path by preserving the customer’s investment in phones. This release will change the firmware in the Response Point phone to that of an Aastra standards-based SIP phone – allowing it to be used with standard based SIP PBXs such as the Aastralink Pro 160, 3CX, pbxnsip, Trixbox and hosted soft-switches, such as Asterisk, MetaSwitch and BroadSoft. The conversion process is easily accomplished through the phone’s Web UI, requiring only a TFTP server and the firmware downloaded from our website.

The new conversion firmware can be downloaded here.

Tags: 3CX, 6751i, 6751i RP, 6753i RP, 6755i RP, 6757i CT RP, Aastralink, Asterisk, conversion, Elastix, firmware, Microsoft, pbxnsip, Response Point, RP, SIP, Trixbox

Microsoft Response Point SP2 Upgrade Procedure for Syspine base unit, IP Phone 310 and Aastra phones

(Please note that the procedure is available at http://www.syspine.com/download/sp2.html)

1. Download and install Microsoft Response Point 1.0 Service Pack 2 from Microsoft website: http://www.microsoft.com/responsepoint/SP2/default.aspx
2. Start RP Administrator and upgrade the base unit.
3. Upgrade Syspine Base Unit OEM Firmware
4. Upgrade Syspine ATA Firmware
5. Upgrade Syspine Phones firmware
6. Upgrade Aastra Phones firmware

The base unit upgrade process can take approximately 30 minutes including RP2 installation, base unit, and ATA. It is recommended you do the upgrade after office hours. Phones can be upgrade even during office hours doing them one by one so all other phones keep on working.

Assuming that you already have SP1 installed, the upgrading files and guide for No.2, No.3 and No.4 are available at:  http://www.syspine.com/download/sp2_step3.html

Aastra phones latest firmware can be downloaded from aastralinkrp.com or http://www.aastratelecom.com/cps/rde/xchg/03/hs.xsl/28250.htm

As of date, the current firmware file versions are:

Syspine Base Unit OEM/Web Version File:    OEM_OEMUpdate-01.01.02.bin
Syspine ATA Firmware File:    oem_ATA_1.2.14.binz.gz
Syspine Phone Firmware File:  1.1.2.5 (use ResponsePointUpgrade.rpu)
Aastra Phones Firmware File: ftp://216.94.98.106/Downloads/Firmware/RP_phones_71-001055-00_REV11_2.4.1_rp.1009.zip

If you have any kind of difficulty, you can contact us by email or phone (09:00-18:00 EST)

Tags: Aastra, firmware, IP Phone 310, Microsofto Response Point, MSRP, Response Point, RP, RP SP2, SP2, Syspine, Upgrade

You can see this message in either one of the following cases:

1.    You have recently upgraded your Response Point system to Service Pack 1 (SP1)
2.    You are trying to configure a new phone with the system

In either case you need to upgrade the phone firmware. You can do it from the Administrator application, or you can do it manually.

In the RP Administrator, click “Upgrade Device Firmware”. Click on Browse and select the latest firmware file “ResponsePointUpgrade.RPU” which is included in the Syspine Upgrade (patch .zip file). Once loaded, click Next, and Next again. All the devices on the network will start the upgrade process. Depending on the number of phones, this can take several minutes for each phone. It is recommended that you do the upgrade in off times so that there are no calls coming in or out.

In case you have any problem upgrading the Syspine Response Point system, you can contact support @ cigear.com or call our office number and say technical support.

Tags: 310, firmware, IP Phone, Response Point, Syspine